“I was Project Lead for the Scottish Government priority programme to reduce the impact and instance of Financial Harm experienced by the most vulnerable in our communities. The solution, I was convinced, lay in developing new, constructive, partnerships joining organisations from the public, private and third sectors in the pursuit of a single aim.
At the time the team’s thoughts were focused on how to achieve that outcome I was fortunate enough to attend a Police Senior Leadership Input delivered by Fiona on lateral thinking and De Bono’s Six Thinking Hats. Her passion for the technique was absolutely clear and I approached her to utilise it for my project work. Fiona’s contribution was innovative and forward thinking. She genuinely grasped the challenge of bringing together culturally diverse organisations with vastly different reasons for existence and having their representatives throw off the shackles of convention and open their minds. Fiona’s positivity, clarity of purpose and strength of knowledge and skill in this area resulted in barriers being pulled down and one of the most energising and productive workshops I have ever experienced unfolding.
The result was exceptional. In the first 12 months following the large workshop, the ideas and relations forged on that day resulted in over 600 vulnerable people being potentially saved from financial harm by the swift actions of bank workers, social workers and police. I cannot recommend Fiona highly enough and would not hesitate to engage her services in the future”.